GENERAL TERMS AND CONDITION

These General Terms and Conditions govern the access to and use of the website natural-escape.com ("Website"), as well as the purchase and utilization of the products, services, and information ("Products and Services") offered on the Website. By accessing the Website, engaging with its services, or making purchases, individuals ("Users") and those seeking information about therapists affiliated with the Natural Escape Method or True Vitality Method, or any other methods ("Therapists"), hereby acknowledge and agree to these Terms in full.

We strongly recommend that all Users carefully read and fully comprehend these Terms prior to registering, purchasing, or utilizing any resources available on the Website.

Purpose

1.1. The purpose of these Terms is to set forth the guidelines for using the Website, which includes:

(i) Accessing information about activities, events, products, and services related to Natural Escape LLC & True Vitality LLC;

(ii) Viewing information about membership in the Natural Escape Method or True Vitality Method; and

(iii) Purchasing Products and Services offered by Natural Escape LLC & True Vitality LLC.

1.2. Information regarding Therapists featured on the Website is provided solely for informational purposes and does not serve as an endorsement or validation of their qualifications or licensing. It is the responsibility of Users to independently verify the credentials of any Therapist they opt to engage with.

1.3. Specific terms related to the purchase of Products and Services are detailed on their respective pages and are subject to these General Terms and Conditions.

1.4. Users will receive confirmations of orders and updates regarding delivery through email or SMS. By agreeing to these Terms, Users consent to receive such communications at the email address or phone number provided during the registration process.

1.5. Natural Escape LLC & True Vitality LLC reserves the right to feature customer testimonials on the Website regarding its Products and Services. By submitting testimonials, Users grant permission for their testimonials to be publicly shared as feedback about the company.

1.6. Users acknowledge that testimonials represent personal opinions and should not be construed as guarantees or assurances by Natural Escape LLC & True Vitality LLC.

User Registration and Website Access Policy

2.1. Eligibility Requirements: To engage in the purchase of Products or Services offered by Natural Escape LLC & True Vitality LLC, Users must satisfy the following criteria: be at least eighteen (18) years of age, possess the legal capacity to enter into binding contracts, and ensure that all registration details provided are accurate and complete.

2.2. Prohibition on Re-registration: Individuals who have been previously removed from the Website for non-compliance with these Terms are strictly prohibited from re-registering or attempting to purchase from the Website again.

2.3. Account Limitation: Each User is restricted to a single account. Natural Escape LLC & True Vitality LLC reserves the exclusive right to refuse service, cancel duplicate accounts, or terminate accounts that are found to be in violation of these Terms.

2.4. Registration Information: Users are required to provide truthful, complete, and current information during the registration process. By completing registration, Users expressly agree to these Terms.

2.5. Information Updates: It is the responsibility of Users to promptly update their registration details as necessary. Natural Escape LLC & True Vitality LLC disclaims any liability for issues that may arise from outdated or incorrect User information.

2.6. Confidentiality of Credentials: Registration credentials are for individual use and must be kept confidential. Users are accountable for safeguarding their login information and for all activities that occur under their account.

2.7. Unauthorized Access: Users must immediately report any unauthorized access or use of their account to info@natural-escape.com. The Website may, at its discretion, temporarily suspend the account in question to conduct an investigation.

2.8. Accuracy and Verification: Users are obliged to ensure the accuracy of their registration details. Natural Escape LLC & True Vitality LLC reserves the right to verify User information and request additional documentation as necessary. Accounts found with falsified information may be subject to suspension or termination.

2.9. Account Deletion: Users wishing to delete their account may submit a request to info@natural-escape.com. Provided there are no pending transactions, account deletion will be processed within thirty (30) business days.

2.10. Pricing and Registration: Registration on the Website is complimentary. However, the purchase of Products and Services is subject to the pricing outlined on the Website.

2.11. Data Transfer Compliance: Personal data may be transferred outside the European Economic Area, United Kingdom, or Switzerland in strict compliance with applicable data protection laws. Such transfers are conducted only to countries deemed to provide an adequate level of protection or under suitable contractual safeguards to ensure the security of personal data.

Pricing and Payment Methods

4.1. Payment Options: Payment methods available will be clearly outlined during the checkout process for user convenience and transparency.

4.2. Order Processing: Orders will only be processed following the confirmation of payment, ensuring a secure and efficient transaction process.

4.3. Pricing Structure: The prices for Products and Services are inclusive of all applicable taxes. Any additional shipping fees will be clearly itemized and added to the total amount due at the time of checkout.

Return and Exchange Policy

5.1. Policy Overview: Natural Escape LLC & True Vitality LLC adhere to a strict NO return and NO exchange policy. This policy is in place to maintain transparency and clarity in transactions.

5.2. Order Accuracy: Users are encouraged to thoroughly review their orders for accuracy prior to finalizing their purchases to ensure satisfaction with the selected Products and Services.

5.3. Service Cancellation: Users have the right to cancel any unused Services within seven (7) calendar days from the date of purchase. A full refund will be issued for such cancellations, aligning with our commitment to customer satisfaction.

5.4. Product Returns: In alignment with our NO return policy, Products cannot be returned. Should a return be necessary for items purchased from associate companies, users are advised to refer directly to those companies' return policies. Natural Escape LLC & True Vitality LLC are not associated with these policies. Users are expected to approach associate companies with respect and responsibility when seeking a return, which is subject to the condition that items must be unused, in their original packaging, and in perfect condition.

5.5. Refund Processing: Refunds for services cancelled within the stipulated seven-day period and not utilized will be processed as follows:

- Credit Card Payments: Refunds will be credited within two billing cycles to ensure a smooth transaction reversal.

- Bank Cheque: Refunds will be processed and issued within ten (10) business days, ensuring timely reimbursement.

5.6. Associate Companies: It is important to note that associate companies operate under their own return policies, which are separate from those of Natural Escape LLC & True Vitality LLC. Users should assume that any returned items will undergo an inspection to determine eligibility for a replacement or refund, as per the associate companies' policies.

Effectiveness and Revisions

6.1. Effective Date: These terms become effective upon their publication on our website and remain in force until such time as they are updated or amended.

6.2. Revisions: Natural Escape LLC & True Vitality LLC reserve the right to revise, modify, or update these terms at any time. Such revisions will take effect immediately upon their publication on our website, ensuring our policies remain relevant and up-to-date.

General Conditions and Liability

7.1. Interpretation: In the event of any ambiguities or omissions within these terms, Natural Escape LLC & True Vitality LLC commit to addressing and clarifying such matters in consultation with our Users, ensuring fairness and transparency.

7.2. Breach and Waiver: The tolerance of any breach of these terms shall not constitute a waiver of our rights. Natural Escape LLC & True Vitality LLC reserve the right to enforce our policies at our discretion.

7.3. Limitation of Liability: Natural Escape LLC & True Vitality LLC shall not be held liable for any indirect damages or loss of profits arising from the use of our services. Our liability is limited to the fullest extent permitted by law.

7.4. Therapist Information: The accuracy and reliability of information provided by Therapists are the sole responsibility of the individual Therapists. Natural Escape LLC & True Vitality LLC do not verify, endorse, or assume liability for the accuracy of any information provided by Therapists.

Governing Law and Jurisdiction

8.1. Governing Law: These terms and any disputes arising from or related to the services provided by Natural Escape LLC & True Vitality LLC shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions.

8.2. Jurisdiction: In the event of any legal dispute, the parties agree that the prevailing party shall be entitled to recover reasonable attorney’s fees and expenses, in addition to any other remedies available under law. Such disputes shall be adjudicated exclusively in the courts of the State of Wisconsin, to which the parties irrevocably submit to jurisdiction.

Affiliation Disclosure

We take pride in our role as an affiliate partner for various esteemed companies showcased on our platform. In alignment with this partnership, we may receive a commission for purchases made through our provided links. This arrangement incurs no additional cost to you and plays a crucial role in supporting the operational endeavors of our business.

Please be advised that any purchase made is a direct transaction with the respective company and will adhere to their specific policies, which may include but are not limited to shipping, returns, warranties, and customer support protocols. We do not exert control over, nor do we assume any responsibility for, the products, services, transactions, or returns affiliated with these companies.

We strongly encourage you to familiarize yourself with the policies of the company from which you are making a purchase and to directly engage with them for any inquiries or concerns regarding your order. By proceeding to make a purchase through our affiliate links, you hereby acknowledge and agree to these terms.